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Office Policies Keeping Your Feet Happy & Healthy

Office Policies

Appointments
Our office operates by appointment only. Please call ahead to schedule your visit. We will do our best to accommodate walk-ins and same-day appointments whenever possible. If you need to cancel, we kindly ask for 24 hours' notice. Thank you!

Emergencies
We recognize that navigating healthcare can be challenging, and we are committed to providing personalized care that addresses the specific concerns of our local patients. We are familiar with the local healthcare landscape and can guide you through the process, ensuring you receive the best care possible.

We understand that emergencies can happen at any time. We strive to be available for our patients when they need us most, and provide in office x-rays as needed.
 

The Initial Consultation
For your initial consultation at Performance Foot and Ankle, we recommend arriving 30 minutes prior to your appointment. This allows you ample time to complete any necessary paperwork and helps us ensure a smooth and efficient visit. During this time, our team will review your medical status and history, allowing us to understand your unique needs and concerns. We want to create a comprehensive picture of your health to address any podiatric issues you're looking to resolve effectively. 

Personalized Care
We recognize that navigating healthcare can be challenging, and our goal is to provide personalized care that addresses your concerns and is tailored to your specific situation. We look forward to meeting you, providing the best care possible, and starting you on a path toward better foot health!

 

Why Choose Newbury?

What Makes Us Different
  • Convenient Locations
    Available to treat you at three different locations with flexible appointment times.
  • Excellent Results
    We strive to give you the best results possible & get you back to your active life.
  • Board Certified Physicians
    Our physicians are licensed by the State of California Medical Board and certified by the American Board of Foot & Ankle surgery
  • Cutting Edge Practice
    We use the latest in technologies and treatments to help you heal better and faster.

Helping People Is our Passion & Purpose

Hear from Our Happy Patients
  • "Dr Gifford and her team are communicative, caring and highly capable."
    Dr. Gifford and her team are amazing and I recommend Dr. Gifford without hesitation. She provided me with multiple options to address Achilles issues. I ultimately needed surgery and the results have allowed me to walk without pain and return to activities I had been missing. My incision site is imperceptible. Dr Gifford and her team are communicative, caring and highly capable.
    - Carrie D.
  • "Can't thank her enough"
    Dr. Gifford was very knowledgeable with explaining the cause of my heel pain and gave me a painless injection. She was very friendly and took her time with answering all my questions. Can't thank her enough because I'm back to my normal workout routine without any pain!
    - Ryan G.
  • "This is what medical care should be!"
    Excellent customer service, and thorough care. Dr. Patel was down-to-earth, knowledgeable, and skilled (my kind of doc). The office was clean, and well-run. Billing was smooth as well without any of the hiccups you get at other offices. This is what medical care should be!
    - Ashutosh S.
  • "I highly recommend this place!"
    The process was smooth and efficient from the start. After filling out "contact us" form on their website, I received a call within 30 minutes to set up my appointment. The staff was incredibly helpful and welcoming. When I arrived, I handed them the printed form, and I was seen almost immediately. Dr. Patel was fantastic—he took the time to listen to all my concerns, identified the cause of my issue, and provided a clear solution. He even showed me at-home remedies and offered tips on how to prevent the problem in the future, without making me feel pressured to buy any treatment products. He went above and beyond in his care. Overall, a great experience!
    - Emma
  • "They do excellent work and care about their patients."
    Going to performance foot and ankle. It's like going to your salon or Barber. Once you find a good stylus, you won't leave them. Doctor Patel and his staff are like that. My dad has been going to them for years he's 102 years old. They do excellent work and care about their patients.
    - Verby N.
  • "I highly recommend!"
    Dr. Patel and his staff were absolutely incredible! I was having issues with my foot for about 5 years and I had been to numerous doctors without success. Then I met Dr. Patel and I’m happy to report that my issue is now solved! So thankful and could not be happier. Everyone here is super nice, down to earth and they genuinely care about you, the patient, which was super important to me. I was very impressed with how they go about their business and I highly recommend!
    - Matthew D.